Support
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Questions about listings, your account, or payments—we typically reply within one business day.
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Choose the way that works best for you to reach our team.
Service Area
Serving renters and landlords across Canada
Support Hours
Priority responses on business days
Email Us
We respond within 24 hours
Response Time
Response targets may vary during peak periods
Send Us a Message
Have a question or need help? We'd love to hear from you.
Frequently Asked Questions
Quick answers to common questions about EazyRental.
How do I list my property on EazyRental?
Simply create an account, go to "Add Property" in your dashboard, and fill out the property details form. Our team will review and approve your listing within 24 hours.
What are the fees for using EazyRental?
For landlords, we charge a small percentage of the monthly rent only when you successfully rent your property. For tenants, browsing and contacting landlords is completely free.
How do I schedule a property viewing?
Once you find a property you like, you can contact the landlord directly through our messaging system to schedule a viewing at a time that works for both of you.
Is my payment information secure?
Yes, we use industry-standard encryption and work with trusted payment processors to ensure your financial information is always secure and protected.
Can I cancel a booking?
Cancellation policies vary by landlord, but you can typically cancel within the first 24-48 hours for a full refund. Check the specific property listing for details.
How do I report a problem with a listing?
You can report any issues directly through the property listing page or contact our support team. We take all reports seriously and investigate promptly.
Still have questions?
Can't find what you're looking for? Our support team is here to help.
Contact supportVisit Our Office
Located in the heart of Rental City, come visit us anytime during business hours. EazyRental is a digital-first platform. Use support channels for the fastest response.